Privacy Policy
Effective Date: November 30, 2025
Data Controller: CreatorPass OÜ, Sepapaja tn 6, Harju County, Tallinn, Lasnamäe District, 15551
Contact: legal@creatorpass.io
This Privacy Policy describes how CreatorPass OÜ ("we", "us", "our") collects, uses, and protects your personal information when you use our website and mobile application ("Services"). We are committed to protecting your privacy and ensuring transparency about our data practices.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, and profile information
- Content: Photos, videos, posts, comments, and other content you create or share
- Business Information: For business accounts, company details, tax information, and payment details
- Communication: Messages sent through our platform and customer support interactions
1.2 Information We Collect Automatically
- Device Information: Device type, operating system, browser type, and unique device identifiers
- Usage Data: How you interact with our Services, features used, time spent, and navigation patterns
- Location Data: Approximate location based on IP address and precise location if you grant permission
- Technical Data: IP address, cookies, log files, and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- Service Provision: To provide, maintain, and improve our Services
- Account Management: To create and manage your account, verify your identity
- Matching: To connect creators with relevant business opportunities
- Communication: To send notifications, updates, and respond to inquiries
- Payment Processing: To process transactions and manage billing
- Safety and Security: To detect fraud, abuse, and ensure platform safety
- Legal Compliance: To comply with legal obligations and enforce our terms
- Analytics: To understand usage patterns and improve our Services
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Between Users: Profile information visible to facilitate collaborations
- Service Providers: Third-party vendors who help us operate our Services
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights and users
- With Consent: When you explicitly consent to sharing
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at legal@creatorpass.io.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings, but some features may not function properly if you disable cookies.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers, including standard contractual clauses and adequacy decisions.
9. Children's Privacy
Our Services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
CreatorPass OÜ
Sepapaja tn 6, Harju County, Tallinn, Lasnamäe District, 15551
Email: legal@creatorpass.io